| The
following lists some frequently asked questions and
answers about Truckanics Mobile Lube's services and
products. If you have any additional questions or
comments, please feel free to e-mail carlube@truckanics.com
or call 404 691-3034. |
| Questions |
Answers |
| Does
Truckanics Mobile Lube Service boats? Fuel
filters and water separators? |
Yes,
all at an additional charges.
Call for prices. |
| Does
Truckanics Mobile Lube replace headlights or other
bulbs? |
Yes,
at an additional charge. But, these services must be
requested when making the appointment. |
| Does
Truckanics Mobile Lube replace air filters? |
Yes,
at an additional charge. Air filters must be requested
when making the appointment. |
| Does
Truckanics Mobile Lube replace windshield wipers? |
Yes,
at an additional charge. |
| Does
Truckanics Mobile Lube perform chassis lubrication? |
Only
on heavy equipment, as required. |
| Does
Truckanics Mobile Lube service transmissions? |
Only
on some models, please call for price and availablity. |
| Does
Truckanics Mobile Lube service differentials or
transfer cases? |
No |
| Does
Truckanics Mobile Lube replace automotive fuel
filters? |
No |
| Does
Truckanics Mobile Lube service boat trailer or
automotive brakes? |
No |
| Does
Truckanics Mobile Lube provide a discount if I have
my own oil and/or filter? |
Yes,
if you provide your own oil and/or filter, Truckanics Mobile Lube
will deduct up to $5 off the service. |
| Does
Truckanics Mobile Lube provide detailing services? |
No. |
| What
areas
does
Truckanics Mobile Lube service? |
Primarily
30 mile radius of Atlanta, Georgia. Special arrangements
can be made upon request. |
| Does
Truckanics Mobile Lube perform single or multi-vehicle
services at public businesses, homes, or other locations? |
Yes,
with prior permission from the business owner or property
manager. Groups of three or more, at the same
location and time, will receive a $5
discount
off each vehicle. |
| Do
I have to be present
when the service is performed? |
No,
you do not have to be present. Truckanics Mobile Lube will
make arrangements for you to leave the keys and payment
information. Truckanics Mobile Lube will lock your keys in
the vehicle (where specified) with your receipt, unless
other arrangements are requested. |
| Can
I pre-schedule appointments
on a periodic basis? |
Yes,
you may schedule your vehicle to be serviced every 3
months (for example). Truckanics Mobile Lube will call and
confirm your appointment a few days prior to the scheduled
service date. |
| Does
Truckanics Mobile Lube accept credit cards or debit
cards? |
Yes,
Truckanics Mobile Lube accepts Visa, Mastercard, American
Express, and Discover. |
| Does
Truckanics Mobile Lube accept personal checks? |
Yes. |
| Does
Truckanics Mobile Lube accept cash? |
Yes. |
| What
brand oil does Truckanics Mobile Lube use? |
Various
multi-weight engine oils meeting SG/SH specifications,
Mobil 1 Synthetic multi-weight engine oils, or BMW
Synthetic 5W30 engine oil. |
| Can
I specify a preferred brand of oil? |
Yes,
You may specify a preferred brand of oil, depending on
availability. An additional charge may be assessed,
depending on brand. |
| What
brand oil and air filters does Truckanics Mobile Lube
use? |
Truckanics Mobile Lube
uses the industry's best high quality Wix premium filters
for our Deluxe
Service
and Original Equipment Manufacturer filters for our Euro/OEM
Services. |
| Can
I specify a preferred brand of oil filter or air filter? |
Yes,
You may specify a preferred brand of filter, depending on
availability. An additional charge may be assessed,
depending on brand. |
| Does
Truckanics Mobile Lube offer a Senior Citizens Discount? |
Yes,
Truckanics Mobile Lube offers a 10%
discount
off all services for our customers age 60 years and over. |
| How
soon
can Truckanics Mobile Lube come and perform services on my
vehicle? |
Appointments
must be made at least two days in advance to allow time
for the Truckanics Mobile Lube technician to prepare for
yor service. |
| Do
I have to dispose of the waste oil
and other hazardous products resulting from the
service? |
No,
Truckanics Mobile Lube disposes of all waste oil, filters,
and other hazardous products for you, in accordance with
all applicable local, state, and federal regulations. |
| Does
Truckanics Mobile Lube practice clean workmanship
and take precautions against oil spillage, etc.
under the vehicle or on the premises? |
Yes,
Truckanics Mobile Lube takes every precaution to ensure
your driveway and property are left the same way they were
found. Truckanics Mobile Lube covers the immediate work
area with absorption material prior to starting the
service. |
| Can
Truckanics Mobile Lube perform oil change services
on boats
in the water or in a storage location? |
Yes,
Truckanics Mobile Lube utilizes a unique fully portable
pump device capable of extracting the used oil directly
from either the dipstick tube or a previously installed
drain plug adapter hose. Permission to perform the service
may be required by the property manager at some locations. |
